Refund policy
Our Return Window
We accept returns within 14 days of receiving your order. To be eligible, please make sure your return request is submitted within this window.
Condition of Returned Items
Returned items must be unworn, unwashed, and in the same condition you received them - with all original tags and labels still attached. Items that show signs of wear, washing, or damage will not be accepted.
How to Start a Return
To register a return, please contact us either through our contact form or by emailing us directly at info@note-notofthisearth.com. Be sure to include:
- Your order number
- The reason for your return
Once we've received your request, we'll confirm the next steps and provide you with a return address.
Return Shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit back to us.
Refunds
Once your returned item is received and inspected, your refund will be processed to your original payment method within a maximum of 5 business days.
Questions
If you have any questions about your return, feel free to reach out via our contact form or at info@note-notofthisearth.com — we're happy to help.